Shipping policy

At Royal Products, we are committed to delivering your orders in a safe, timely, and reliable manner. Please read our shipping policy carefully to understand how we handle order processing, delivery, and related concerns.

Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation email/SMS once your order has been dispatched.

Delivery Timeline

  • Chandigarh & nearby regions: 2–3 business days

  • Rest of India: 5–7 business days (depending on your location)

  • Remote areas: Delivery timelines may be slightly longer

  • Please note that delivery times are estimates and may vary due to courier service delays, weather, or unforeseen circumstances.

 Shipping Charges

  • Free shipping on all orders above ₹1999.

  • A flat rate of ₹100 applies for orders below ₹999.

  • Any additional charges for delivery areas will be notified at checkout

 Order Tracking

  • Once your order is dispatched, you will receive a tracking link via email/SMS.

  • You can use this link to track the real-time status of your order until delivery.

 Delays

While we strive to deliver your products on time, delays may occur due to:

  • Courier partner delays

  • Weather conditions or natural events

  • Strikes, lockdowns, or government restrictions

We appreciate your understanding in such rare cases.

Damaged, Lost, or Incorrect Orders

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.

  • If your package is lost in transit, we will work with our courier partner to resolve the issue and arrange a replacement or refund or store credit

  • For faster support, please email us at royalproductsmohali@gmail.com 

 Contact Us

For any questions or concerns regarding shipping, please feel free to reach out:

  • Email: [your email ID]

  • Phone/WhatsApp: 9478717181

  • Working Hours: 10:00am - 7:00pm

We’re here to help ensure your shopping experience with Royal Products is smooth and enjoyable.